VIVE — Marketing Ad Generator

1. Introduction

VIVE AI, Inc. ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices and rights you have when using vivepro.ai.

2. Information We Collect

We collect the following types of information:

Account Information

Email address
Name
Phone number (optional)
Business information you provide

Usage Data

Uploaded media, generated videos, and related prompts
Feature usage and preferences
Device and browser information
IP address, approximate location, and security logs

3. How We Use Your Information

We use your information for the following purposes:

Provide and improve our Service
Process your ad generation requests
Communicate with you about your account
Send service updates and marketing (with your consent)
Analyze usage patterns, reliability, and fraud prevention signals
Comply with legal obligations

4. Data Sharing

We do not sell personal data. We may disclose data only when needed to operate the Service, meet legal obligations, or protect rights and safety. Categories include:

Infrastructure, analytics, support, and payment service providers under contract
AI and media-processing providers used to fulfill generation requests
Legal authorities when required by law

5. Data Security

We use administrative, technical, and physical safeguards, including encryption in transit, access controls, logging, and secure authentication. No method of transmission or storage is 100% secure, but we continuously improve our controls.

6. Data Retention

We retain personal data only as long as necessary for service delivery, legal compliance, dispute resolution, and security. Storage durations may vary by feature. You can request deletion, and we will process requests in accordance with applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt out of marketing communications

8. Cookies

We use essential cookies and similar technologies for authentication, security, and product preferences. Where required, we request consent before using non-essential analytics technologies. You can manage cookie controls in your browser.

9. Children's Privacy

VIVE Pro is not intended for children under 13. We do not knowingly collect data from children. If we learn we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice in-product or by email before they take effect.

11. Contact Us

For privacy questions, data requests, or legal inquiries, contact us at privacy@vivepro.ai