AI content disclosure
最后更新：2026年7月
OwnersPal uses generative AI to help you create videos, draft review replies, and write social posts. This page spells out — in plain English — what we generate, what we use as input, what we don't do, and what's still your call.
What OwnersPal generates
Short videos for ads and social posts. Draft replies to reviews (4–5 star ones can auto-send within the limits of your plan; lower-rated ones always wait for your approval). Captions and copy for posts. Suggested ad audiences and budgets. None of this is the output of a real person on our team — it's machine-generated content shaped by the brand profile, preferences, and feedback you give us.
What we use as input
The information you give us when you sign up (business name, location, industry, style preferences). Photos you upload. Reviews that are already public on Google, Yelp, Facebook, etc. Leads who fill in your forms. Ad-platform tokens you've explicitly granted. We don't crawl your inbox, your personal social media, or anything you haven't authorized.
Which AI models we use
我们不训练自己的基础模型。OwnersPal 协调若干第三方服务商，每个各司其职： • Kling、Seedance、Veo、Grok、Vidu 和 Wan — 为短广告片段提供图生视频动态，均通过 Fal 的推理网关接入。 • Runway — 同样提供图生视频动态，但为直接调用，不经过 Fal。 • OpenAI（GPT 类）— 字幕、广告文案、内容安全分析、图像理解。 • ElevenLabs（经由 Fal）— 可选的语音钩子合成，仅使用预设语音（不做声音克隆）。 • Fal — 模型推理网关，代为调用上述图生视频模型（来自 Kuaishou 的 Kling、来自 ByteDance 的 Seedance、来自 Google 的 Veo、来自 xAI 的 Grok，以及 Vidu 和 Wan）以及 ElevenLabs；Runway 属于例外，为直接集成。 完整的权威清单以及每个服务商所接收的数据均见于 /subprocessors。如果我们新增、移除或更换某个服务商，我们会在同一版本发布中更新该页面。
What we DON'T do with your data
We don't use your customers' data to train public AI models. We don't sell or rent your data. We don't share AI prompts with other OwnersPal customers. The third-party AI providers we use (listed at /subprocessors) operate under data-processing terms that prohibit them from training their public models on data passed via OwnersPal's API.
How AI-generated content is labeled
OwnersPal 生成的每个视频都在画面中嵌入了贯穿全片的“AI 生成”可见标识——无论文件被发布或下载到哪里，它都随文件一同传递；我们的流水线将其视为必需：若无法添加，视频就不会发布。当平台允许发布应用声明 AI 内容时，我们现在会这样做：向 TikTok 和 YouTube 发布的每个视频都会设置该标记，以便其应用展示各自的 AI 标签。Meta 并未向发布应用提供该开关——Instagram 和 Facebook 转而读取嵌入文件本身的来源元数据，而这种机器可读的标记在我们这边仍在逐步上线。在此之前，嵌入式标识仍是持久的信号。
Content Credentials (C2PA)
我们的视频流程从设计上就是为了向下传递来源信息，而非将其抹除：我们运行的每一个 FFmpeg 步骤都会经过同一个瓶颈节点，在重新编码的过程中保留容器级元数据标签 — 包括模型写入标准 MP4/QuickTime 标签中的任何来源信息。完整的 C2PA Content Credentials 使用一种更丰富的清单格式（JUMBF），而标准的重新编码本身并不会保留它；将其端到端保留 — 提取该清单并在重新附加时记录一次"已转码"操作 — 正在陆续推出，尚未在每条路径上完成。我们现已保证的是：在流程的任何环节，我们都绝不剥除、篡改或伪造 C2PA 凭据。
Synthetic humans and "deepfake" content
OwnersPal 不会生成冒充真实、可识别个人的内容（具名员工、具名客户、公众人物、政治人物）。如果我们制作的视频呈现由 AI 生成的人物形象 — 一个现实中并不存在的演员 — 它会带有与每一段 OwnersPal 视频相同的、烧录进画面的可见"AI 生成"标识，并在该衔接已上线的平台上额外附加平台原生的 AI 内容标签，以符合 EU AI Act Article 50(4) 以及 New York General Business Law §396-b (effective 9 June 2026)。我们同样不会在任何情况下生成任何人（无论真实或合成）的露骨色情图像 — 这符合美国联邦 TAKE IT DOWN Act (15 U.S.C. §1309)，并在提示词层面强制执行。
Your responsibilities
Don't upload photos of identifiable people without their consent. Don't ask OwnersPal to make claims about your product that you can't substantiate. Don't ask us to impersonate a real person (employee, customer, public figure) or to fabricate a testimonial. Don't run ads that violate platform policy or applicable law. If you do these things, the content is yours, not ours — but we may refuse to generate or publish it.
If someone asks, we tell them
If a viewer, a regulator, or a counterparty asks whether content in a OwnersPal-produced video, reply, or post was AI-generated, the honest answer is yes — and you are free (and encouraged) to confirm it. Some jurisdictions, including Utah, require generative-AI services to disclose AI involvement upon a clear and prompt request from a user (Utah Artificial Intelligence Policy Act, SB 149). OwnersPal's standing answer to such a request is: yes — and the production details for any specific piece of content are available to the business owner inside the OwnersPal dashboard. Contact privacy@ownerspal.app if you cannot reach the business owner directly and we will help.
Not professional advice
OwnersPal-generated content is marketing copy. It isn't legal advice, medical advice, financial advice, or any other kind of professional advice. If your business is regulated (medical, legal, financial, real estate), you remain responsible for ensuring every published piece complies with the disclosures and standards that apply to your profession.
Results aren't guaranteed
OwnersPal can make it dramatically easier to look alive online. It can't guarantee revenue, sales, calls, foot traffic, follower count, or platform reach. The figures or examples we may show in product or marketing reflect what some customers see in some situations — not what every customer will see in their situation. Your industry, market, budget, and how you use OwnersPal all matter more than the tool itself.
Your review and control
By default, every new video, every reply to a 1–3 star review, and every Google Business post waits for your approval over WhatsApp or email. Auto-approve for 4–5 star replies is off by default; you can turn it on in Reviews settings, and replies to 1–3 star reviews always wait for your approval. Either way, nothing is permanent: you can edit, delete, or replace anything OwnersPal produces, and you can revoke ad-account access at any time.
Turning AI features off
You can opt out of any AI-driven feature individually, without losing the rest of OwnersPal: • Auto-reply to reviews → Reviews → See details → turn "Auto-approve replies" off (every reply then waits for your approval). • Voice hooks in videos → Profile → Voice → toggle off (no audio is sent to ElevenLabs). • Review overlays in videos → Profile → Review overlays → toggle off (Google reviews are not fetched for video rendering). • AI-generated captions → Profile → Captions → set to "I'll write my own". • Auto-publish to connected platforms → Profile → Publishing → require approval (we still draft; you still post). Turning off all AI features leaves you with a manual scheduler, a media library, and the analytics view. To delete your account entirely, follow the steps at /data-deletion.
Voice-hook synthesis (opt-in)
If you turn on voice hooks in profile settings, OwnersPal generates a short (5–8 second) text-to-speech audio clip that opens your video. We use ElevenLabs (via Fal) and only their pre-licensed preset voices — we never clone your voice, an employee's voice, or any other person's voice. The text sent to ElevenLabs is built from structured fields you've provided (your business name, hours, default CTA). We never send a customer review, a photo, or free-form copy to the voice provider. Voice hooks are a paid feature in higher OwnersPal tiers because they consume third-party API credits; if you don't opt in, no voice synthesis runs and ElevenLabs receives no data about your business.
Review-overlay rendering (opt-in)
If you turn on review overlays in profile settings, OwnersPal can display your real Google Business Profile reviews inside the videos we generate for you. Three rules protect customer privacy: (1) only reviews with 4 or 5 stars are eligible — we never use lower-rated reviews; (2) we mask author names to first-name-plus-initial format ("Jane Doe Smith" → "Jane S.") at write time; (3) we keep the verbatim review text as the reviewer wrote it and never paraphrase. If a customer deletes their review on Google, our nightly sync removes it from the cache within 24 hours. The cached review data lives in your account only, is never shared with other OwnersPal customers, and is deleted with your account.
以所选语气重写「关于我们」
您可以让 OwnersPal 以您选择的语气（亲切、专业、高端或活泼）重写您公开的「关于我们」简介。这以事实为依据：重写仅用新的语气重新表述您已经提供给我们的信息——您的商家名称、当前的「关于我们」文本以及关键属性。它不会编造奖项、专长、统计数据或任何您未提供的说法。结果是一份草稿建议，在任何内容上线之前由您审阅并批准；不会自动发布或保存任何内容。此功能使用 OpenAI（已在 /subprocessors 列出）进行重写：没有新的服务商，并且仅发送上述信息。
已翻译的公开内容
当访问您已发布网站的访客切换语言时，OwnersPal 可以将您的真实内容——您的「关于我们」文本、菜单项名称和描述、常见问题以及团队简介——翻译成该语言显示。这是一种忠实的翻译：它用另一种语言原原本本地重述您所写的内容。它不会改写、概括、缩短或编造任何内容，并且保持专有名词、价格和链接不变。人名绝不会被发送去翻译。原始语言的内容是事实依据，我们尚未翻译的任何字段都会按您的原始措辞显示。此功能使用 OpenAI（已在 /subprocessors 列出）进行翻译：没有新的服务商。
Creative Card Studio 广告文案
在 Creative Card Studio 中，OwnersPal 可以为图片或动态广告卡片撰写标题（"钩子"）并选择合适的版式。这一切以事实为依据：文案和设计仅根据你已经提供给我们的信息生成——你的业务类别、你的菜单或优惠、你当前的促销活动，以及你真实的客户评价。它不会编造你未提供的奖项、价格或说法；只有当你的某条真实评价确实这样说时，才会出现诸如"全城最佳"之类的最高级表述。每张卡片都是草稿，你在发布前进行查看和编辑——任何内容都不会自动发布。AI 文案是一项付费功能；没有它，Studio 仍会根据内置模板和你自己的文字创建卡片。此功能使用 OpenAI（已在 /subprocessors 中列出）——没有新的提供商。
照片质量分析
如果你开启照片质量分析，OpenAI 的 GPT-4o 视觉模型会查看你上传的业务照片，并按营销质量为每张评分——构图、光线、对焦，以及它对主体的呈现是否清晰。控制权始终在你手中：只有当你提出请求时才会进行评分，并且只有在你选择启用时，低分照片才会被移入你的回收站以供查看。被移入回收站的照片在被永久删除前可在 7 天内恢复。OpenAI 已在我们的 subprocessors 页面中列出，因此这不会新增任何提供商，并且该功能在付费套餐中提供。
网站设计建议
在网站编辑器中，OwnersPal 可以为你的网站建议最多三个完整的设计方向——一个布局模板、字体搭配、版块顺序、一张主图和一段简短的"关于我们"草稿，每个方向都附有一句话的理由。这是基于事实的：建议只由你已经提供给我们的素材组成——你的真实照片、菜单或服务以及真实的客户评价——主图始终是你自己上传或导入的照片之一，绝不是生成的图片。这些只是建议：在你选择之前不会有任何更改，结果是一份你可以自由编辑的草稿，并且在你明确操作之前你的网站绝不会发布。评价者的姓名绝不会被发送。此功能使用 OpenAI（已在 /subprocessors 列出）——没有新的供应商。
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